Kidu Help Center
Find answers to common questions about using Kidu, managing school routines, or handling account features below.
Frequently Asked Questions
How does the AI Schedule Scanner work?
Take a photo or upload a PDF/image of your child's school timetable. Kidu uses AI-assisted processing to extract subjects, lessons, and schedule details into the app. AI results may be inaccurate, so parents should review generated schedules before relying on them.
Are there any scan limits for AI features?
Yes, limits apply depending on your plan. Free tier users can scan 1 timetable per week, while Premium members can scan up to 15 per week.
Is the video search safe for children?
Kidu is designed to search for educational videos and avoid unrelated entertainment content, but external video results may change over time. Parents should review and supervise any YouTube or external educational content opened from the app.
How do I delete my child's account and data?
You have full control over your data. Inside the Kidu app, go to Settings > Account. Select "Delete Account", type the required word to confirm, and tap the delete button. You can also use our public deletion instructions at kidu.myhabitline.com/delete-account.
Is Kidu for children to use directly?
Kidu is intended for parents and guardians, not for children to create accounts on their own. We do not display third-party advertisements or sell personal data. Parents control the child-related school information they choose to enter.
Email Support
For account help, billing questions, data deletion, or technical issues, email us directly.
kidu@myhabitline.comAccount deletion
Use the in-app Settings screen or visit /delete-account.
Include in your email
Your account email, device type, and a short description of the issue.